RETURNS POLICY
Memorabilia More - 30-Day Returns Policy
At Memorabilia More, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return policy to ensure your shopping experience is worry-free.
Returns Eligibility
To be eligible for a return, please make sure that:
- The item is unused, in the same condition that you received it, and includes all original packaging, tags, and certificates of authenticity (if applicable).
- You initiate the return within 30 days from the date you received your item.
Non-Returnable Items
The following items are not eligible for return:
- Items marked as "Final Sale."
- Customized or personalized memorabilia.
- Digital or downloadable products.
- Gift cards.
How to Initiate a Return
- Contact us at memorabiliamore@hotmail.com with your order number and reason for the return.
- We will provide you with a return authorization number and instructions on how to ship your item back.
- Please ensure the item is securely packaged to prevent damage during return shipping.
Return Shipping Costs
- For Damaged or Incorrect Items: If the item you received is damaged or incorrect, we will cover the return shipping cost.
- For All Other Returns: You will be responsible for the return shipping costs.
Refund Process
- Once your return is received and inspected, we will notify you via email.
- If your return is approved, a refund will be processed to your original payment method within 7-10 business days.
- Please note that it may take additional time for your bank or credit card company to process and post the refund.
Exchanges
If you wish to exchange an item, please initiate a return for the original purchase and place a new order for the desired item.
Need Help?
If you have any questions about our returns policy or need assistance, please contact us at memorabiliamore@hotmail.com